Returns & Exchanges

At ProTooling, we want you to be completely satisfied with your professional beauty equipment. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our support team with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the items in their original box, ensuring all attachments, manuals, and protective seals are intact.

• 3.
  Ship to ProTooling

  Affix the provided prepaid shipping label and drop off the package at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the tool's condition, your refund will be processed to your original payment method within 5-7 business days.